Delivery Project Executive(Japanese Speaking)
Job description
This role ensures client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction. They build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW). They work with the Project Office and delivery organization as a primary point of contact for client needs requirements and expectations with regard to assigned team operations. They provides account leadership to the service delivery team and directs teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables. They manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization. They manage resources and coordinate client resources to deliver services and solutions to support the client organization. They support the Project Executive (PE) in identifying growth opportunities and contract profitability. They own quality for service provided by the delivery organization and is responsible for tracking and reporting on service level performance. Expert level knowledge is required across PM methodologies, emerging technologies and technical solutions pertaining to client needs. They must have the vision and the ability to influence the clients' actions.
Required Skills:
Project Management & Budget Planning
Strategy
IBM Executive Relationships
Application Services
Asset Management Services
Business Controls
Change Management
Client Satisfaction
Contract Management
Cost Management
Data Center
Disaster Recovery
Financial Management
Financial Services
Global Process Architecture
IT Cost & Value
IT Operations
IT Service Management
ITIL (Infrastructure Library) Service Manager
Leadership
Network - Communications
Opportunity Management
PRM-IT Process Reference Model for IT
Problem Management
Problem and Change Management
Risk Management
Security
Service Management
Service Management Design
Service Management Implementation
Service Management Strategy & Planning
Strategic Planning
Systems Management
Required
Bachelor's Degree
At least 5 years experience in Project Management
English: Fluent